Refund Policy for New Hope Mediators:
We want you to be completely satisfied with our financial counseling services. If you are not satisfied with our service, you may request a refund within 30 days of your purchase. Please read our refund policy below to ensure that you understand the terms and conditions.
- Eligibility for Refund:
Our refund policy applies to all financial counseling services offered on our website. To be eligible for a refund, you must have paid for our services and your request for a refund must be made within 30 days of your purchase.
- Refund Process:
To request a refund, please email us at info@newhopefinmed.com with your name, order number, and reason for requesting a refund. We will review your request and process your refund within 7 to 10 business days. We reserve the right to refuse a refund if we believe that the request is fraudulent or made in bad faith.
- Refund Amount:
The refund amount will be the full amount paid for the financial counseling service, less any applicable taxes or fees. We will issue the refund using the same payment method used to make the purchase. If the payment was made by credit or debit card, the refund will be issued to the same card.
- No Refund for Completed Services:
We do not offer refunds for completed financial counseling services. If you have already received financial counseling services from us, you will not be eligible for a refund.
- Modification of Refund Policy:
We reserve the right to modify this refund policy at any time without prior notice. Any changes to the refund policy will be posted on our website.
We hope that our financial counseling services will help you achieve your financial goals. If you have any questions or concerns about our refund policy, please contact us at info@newhopefinmed.com.